Question 1

How Do I Place an Order?

Accepted Answer

Simply click on the product you like, select your size and color options (if you're checking out one of our weird t-shirts), add it to your cart, and follow standard ecommerce routines for checkout! If for some reason you experience difficulty with placing your order, don't hesitate to reach out (check out our contact page here).(https://www.tracknasty.com/contact) There's also an option to chat with us at the bottom of the screen.

Question 2

Payment & Shipping

Accepted Answer

Payments are processed through Wix payments. Sales tax for your specific state will be appended to your total when you are ready to finalize your order. We know how much it sucks having to pay extra for both tax and shipping. We try to minimize the cost of shipping to you without shooting ourselves in the foot, so we offer free shipping within the US on all orders over $20.00! Since all the products we offer are made and fulfilled in the USA, turnaround times are generally reasonable (we've seen as fast as 3 days, and as slow as 14 days during peak season (November/December).

A note about international shipping and commerce:
We don't currently have well-established fulfillment relationships outside the US, and shipping internationally is expensive. However, we have, on several occasions, met our international customers through a bit a finagling. So, if you're outside the US, and enthusiastic about our range of weird t-shirts and fun designs, and you're someone with bad taste, drop us a line (https://www.tracknasty.com/contact)and we'll do our best to get you a genuine Tracknasty design at the most reasonable possible cost.

Question 3

Returns and Refunds

Accepted Answer

Your satisfaction with your purchase is our 2nd priority after making bad jokes and continuing to suck at everything else about life. We guarantee a decent quality weird t-shirt or product with a fun design upon arrival. If your product is damaged upon receipt or if your order is was fulfilled incorrectly, please let us know so we can work with you to get your purchase refunded or your product exchanged. There is additional information listed on our terms and conditions page.(https://www.tracknasty.com/terms-and-conditions)

If you are otherwise unsatisfied in a way that is not defined here or on our terms and conditions page, please reach out to us so we can try and make it right.

Question 4

Do You Offer Services or Custom Work?

Accepted Answer

We will review and accept commissions on a case-by-case basis. In the past we have provided some one-off custom work by customer request for bespoke gifts, but we are not above composing a design and creating team shirts for your drunk cornhole league, if that's your jam. Drop us a line (https://www.tracknasty.com/contact)and let us know what you'd like for us to put together for you. Worst we can say is "no," and our standards are extra low, so it's unlikely.

We also dabble a bit in 3D design and rapid prototyping, but I don't necessarily know that's a service we're prepared to offer at scale... yet.

Question 5

Are Tracknasty Products Currently Licensed Anywhere Else?

Accepted Answer

We currently sell via www.tracknasty.com, (www.tracknasty.com,)our Etsy store, our facebook store, and our instagram store. All of these pages are linked to the official Tracknasty pages, and all of them contain backlinks to the tracknasty.com (tracknasty.com)website. The only people licensed to produce these products are us (the folks at Tracknasty), and our designated fulfillment partners. If you see our designs elsewhere, or if someone is claiming to be selling our designs under license by us is not legit, and we'd appreciate it if you dropped us a line (https://www.tracknasty.com/contact)and let us know about it. We don't generally encourage snitching, but the reality is this is not a multi-million dollar a year business, and if someone is actually selling our stuff, we probably need to talk to them and see how they have managed to do it more successfully than we have...

Question 6

Why Does Your Stuff Suck?

Accepted Answer

Think about where you are right now. Our stuff might suck, but you're spending time you will never get back reading the FAQ on the sucky stuff website. You might be upset, but we're glad you're here. We're not going to tell you it gets better, because let's be honest, it probably doesn't. At least we're trying? ...two f's for "effort?"

Question 7

I Came Across Your Website and I Believe I Can Get You on Page 1 of Google. Would You Like a Free SEO Audit?

Accepted Answer

For the love of God, no. Please stop contacting me. If I need an SEO expert, I know where to find one (or several hundred based on the number of cold contact emails I've received already).

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